How will I be notified when a check has been returned?
The Check Chase Online system will send you an email notice the same
day the bank uploads new returns to the system. The new returns, as
well as previous returns, will always be available for you to review
via our 24/7 online reporting system.
What happens to checks that are not collected electronically or are
not eligible for electronic collection?
Check Assist (or a Check Assist affiliate) will provide free
traditional check recovery services on these items. Or if you
prefer we can forward them to your existing collection agency or to
a collection agency of your choice.
Hey! Thatís a good customer of mine! Special handling required...
The Check Chase Online system allows you to review new returns
online and to resolve or exclude any special customers prior to the
electronic collection taking place. Need to accept payment at the
store? No problem. Go online, find the check in question, and mark
it paid. Have a relative or employee that constantly bounces
checks at your store? Simply tell the software to always
exclude them from the collection process and to notify you
immediately of the return. Need to manually set a specific
represent date to accommodate the needs of that special customer?
Also not a problem... log on, locate the check in question, and
select the appropriate date from the drop down calendar. The check
in question will now be electronically redeposited on that date.
What does it cost to use Check Chase Online?
The Check Chase Online is offered to you as a free service. There
will never be any charges, regardless of how often you use the
system. Check Chase Online will debit from the consumers account an
NSF collection fee as set by the State where the check was
received. 40% of this collected fee is credited back to you to
offset your banks RDI fees and the remainder is used to fund the
operational overhead of the software. Assuming a $30.00 NSF
collection fee is charged, you will receive $12.00 of each collected
Click here for a list of fees by state.